JR's Blog | Case Management is more and more popular in Government

Case Management is more and more popular in Government

by Jean-Rene Roy 3. October 2014 10:14

In Ottawa, the federal government is standardizing on Dynamic CRM platform for case management application. These time of application manage Case File like ticket at help desk, Sale lead or files that take many actions to be close.

For the Government of Canada, this application will manage things like, committee booking for house of common, Grant management for Canada Council of Art, Nuclear manipulation for CNSC or transport incidents for transport Canada.

Coradix created a new user group call Case4Gov.ca. This new group, also on meetup, is will help developer know more about this platform. I was invited to present my presentation “How to integrate legacy application with Dynamics CRM 2013” on September 25th.  I did this presentation many times and I will post a video recording this presentation on DevTeach Video Hub soon.  Hope to see you at this new user group.




Event | SQL | SSIS

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Jean-Rene Roy Bio

Jean-René Roy; architecting IT solution for large and small enterprises since 1987. In 1991 he founded the consulting firm Technologies SoftDesign Inc.

He has worked on projects for the Canada Council of the Arts, Treasury Board of Canada, Canadian Nuclear Safety Commission, House of Commons, Innovapost, Bell Canada, CGI and many other corporations assuming the responsibility of IT Manager, Technical Advisor, System Analyst, Business Analyst, Senior Software Architect, Senior Software Developers, Team leader, Project management and mentor. He is still very active in the developers’ community by acting as a user group leader for more than ten years with the Montreal .NET community and the Ottawa .NET community.

He is also the co-founder of an international developer’s conference www.DevTeach.com which is now directed by a member of his team. Jean-René Roy is a SQL Server Microsoft MVP.



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